Knowledge assistant

Ask your question. Find the right business information.

Find business information in selected documents with clear source references.

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Professional consulting information on a laptop at a quiet worktable

Internal AI knowledge assistant

What this could mean for your business.

Procedures, manuals and agreements are often scattered across folders. An internal AI knowledge assistant lets employees ask questions in plain language and provides a short explanation with a link to the document it is based on.

We start with selected documents from services such as Google Drive or Dropbox. The assistant searches only sources the signed-in employee is allowed to access. We check which folders and systems can be connected for each project.

A good fit when…

Employees spend too much time looking for procedures and manuals.
New colleagues do not know where to find reliable business information.
Old versions and scattered folders make the answer unclear.

Tasks we can help with

Answer questions about procedures and agreements using selected documents.
Show a source link so employees can consult the original document.
Check access before searching documents or using them as a source.
Process changes and deletions in the searchable knowledge base.

In practice

See how the solution could work.

An example makes the idea tangible. We adapt the final setup to your processes and the systems available.

Try an example of this service

Example scenario

A leave request with the right source

An employee asks how to request leave. After checking access, the assistant searches the permitted sources and gives a short explanation with a link to the current procedure. If the available documents do not contain the answer, it says so and refers the employee to the agreed contact person.

Implementation and collaboration

From an agreed scope
to everyday use.

See our complete approach

We preferably start with one department, one shared folder and 20–50 up-to-date documents. We select suitable sources and decide who has access, who maintains the documents and how changes and deletions are reflected.

We set up an internal question interface and test real employee questions, source links and access boundaries. We agree how quickly source changes must appear and check that deleted or inaccessible documents no longer contribute to answers. After the pilot, we can add more sources or user groups.

Clear deliverables

What the solution
can include.

A focused pilot with selected business documents
An internal question interface with answers and source links
Access controls configured and tested before searching
A process for updates, deletions and reviewing answers

Support and expansion

Keep improving
after launch.

Monthly support can include updating sources, checking integrations and reviewing answers with your team. New folders, systems and user groups are assessed for access requirements and technical feasibility first. Platform and usage costs are agreed separately.

More about ongoing support